The Human Factor

Understanding The Human Factor in Different Industries

Human Factor training is highly valuable in industries where human error can cause accidents, and where injury and/or loss of life are often the result of such errors. It is often the human factor which can avert a disaster!

Human by nature can become complacent, mis-communicate, make the wrong decisions, and behave differently when under stress, or fatigued.

After catastrophic aircraft accidents which cost hundreds of lives in the 1970’s, the aviation industry invested vast resources towards researching, developing and implementing Human Factor Training Programs to limit human error and reduce aircraft accident statistics.

As a result, Aviation worldwide has developed a Safety Culture where people are highly compliant, take personal responsibility for their safety and that of others, and are pro-active when it comes to error reduction processes.

Understanding the Human Factor in Different Industries

The Construction Industry has various levels of Risk, and it is vital that employees are trained to deal with these risks.

Personnel need to maintain a level of pride in what they do, & in the responsibility & risks they carry. The ideal is to develop an inherent culture of adherence to SOP’s, with an awareness of the perils or dangers in the workplace.

This allows various elements within the job such as production, safety, maintenance, management & interpersonal relations to be managed cohesively to achieve optimum results.

Human Factor Training is now available to scholars & young adults leaving the protected environment of a school and entering adulthood, where they need to deal with the challenges & opportunities of modern life.

Young adults often experience new and unfamiliar situations, face new responsibilities and freedoms, and new pressures in self-management. Human Factor training gifts them with the skills and knowledge to confidently tackle this new environment.

Making the correct decisions, assessing daily risks, communicating effectively and efficiently, and developing interpersonal skills ensure a more rounded individual entering this exciting new phase in their lives.

With how we view the world, and the pace of change, now Educators / Teachers can also access Human Factor Educators course to assist in the delivery of the material, and understanding of the challenges they face as they are tasked with preparing the youth

The Manufacturing and Production Industry has various levels of Risk, and it is vital that employees are trained to deal with these risks.

Personnel need to maintain a level of pride in what they do, & in the responsibility & risks they carry. The ideal is to develop an inherent culture of adherence to SOP’s, with an awareness of the perils or dangers in the workplace.

This allows various elements within the job such as production, safety, maintenance, management & interpersonal relations to be managed cohesively to achieve optimum results.

In the Mining Sector, accidents and injuries remain an on-going concern. Human Factor training has become critical if accidents statistics are to be curbed. Benefiting from the R&D which has taken place in aviation for both flight & ground crews, mining personnel can now develop skills to similar problems in the workplace which cause stress and error thereby highlighting human performance limitations now have a solution. These include threats such shift work, changing environmental conditions, time pressures, dependence on teamwork, etc.

The Human Factor training programs for mines complement existing safety training, which is already well developed and implemented in the mining industry. These programs aim to increase situational awareness, communication, procedural compliance and encourage employees to take responsibility for their actions and work ethics.

The Nuclear industry by its very nature presents a unique set of threats in that, if an event or accident occurs, the ramifications can be catastrophic.

Threat and Error Management plays a vital part in the development of a Safety Culture within these high-risk organizations, and the Human Factor being causal or contributing to errors cannot be ignored.

Accidents can have far reaching consequences, and personnel in the nuclear industry must comply strictly with procedures as any deviation can have dire consequences, resulting in extensive and in-depth training.

The research done in the Nuclear industry around Human Factors focuses on key topics, and in order not to dilute the content, 5 different courses have been made available to students.

When corporate management or employees at the “front line" make poor choices or decisions, it may mean a reduced profit or even liquidation. A chain of errors may take years of poor decision making to produce catastrophic eventualities.

Oil & Gas crews often do not have the luxury of time. Their decisions must be made swiftly and accurately, should these decisions be poor, they may result in the various negative outcomes.

Personnel need to maintain a level of pride in what they do, and in the responsibility and risks they carry. The ideal is to develop an inherent culture of adherence to safety SOP’s, where staff activity is executed with an awareness of the perils or dangers in the workplace, allowing various elements within the job such as production, safety, maintenance, management and interpersonal relations to be managed cohesively to achieve optimum results.

Police and Security personnel by the very nature of their functions operate in high risk environments. Procedural compliance, communication, teamwork and coordination are just a few of the critical areas vital to the success of their missions and day to day operations. These high-risk situations, and the constant potential of threat, increase stress. Research indicates that high stress situations causes a dramatic increase in error potential.

Integrity, compassion, social responsibility, and judgment are all key to the success of any police force.

The Human Factor training programs for Police Forces complement existing safety training, which is already well developed and implemented in the industry. These programs aim to increase situational awareness, communication, procedural compliance and encourage employees to take responsibility for their actions and work ethics.

Human Factor Skills

Intricate and precise communication skills

Accurate decision making

Importance of procedural compliance

Stress, fatigue and mind state management

Effective co-ordination between personnel

Contact Human Factor Training today!